Clear direction and effective communication can drive a manager’s ability to quickly resolve conflict. The ability to recognize conflict quickly, identify the cause, and effectively resolve the issue are skills every manager needs. Check out these conflict resolution courses you can take through KP Learn when it fits best in your schedule:
Working Well with Others »
22-mins
The Many Approaches to Facing Workplace Conflict »
30-mins
Workplace Conflict: Recognizing and Responding to Conflict »
60-mins